This page shows an outline of handling process of disputes, complaints and appeals. Please refer to Procedure for handling complaints and appeals (SAK-P-20) for more information.

SAK - P - 20 ] DOWN

Complaints
Unlike appeals, Individual or organizational expressions of discontent over SAK activities or over those of bodies accredited by SAK, in anticipation of a response

The expressions of discontent by those involved in SAK’s training program for the Korea Laboratory Accreditation Scheme (KOLAS), including its trainees over the program or disputes occurred by this.

Appeals Requests by certification bodies or applicant organizations for SAK to reconsider unfavorable decisions regarding accreditations, including:

Links

• General
• Accreditation Criteria
• Accreditation Process
• Scope of Accreditation
• Accreditation Mark
• Complaints and appeals